Disclaimer and Liability

Welcome to Concept Palermo's disclaimer page. By accessing and using our website, you agree to be bound by this disclaimer. If you do not agree with this disclaimer or any part of it, we invite you not to use our site.

Intellectual property rights 1.1 All copyrights, trademarks, and other intellectual property rights in our website and its content remain the exclusive property of Concept Palermo and its licensors.
1.2 Reproduction, distribution, modification, sale, transfer, publication, or commercial use of the materials on our site without prior written authorization is prohibited.

Limitation of liability 2.1 We do our best to ensure the accuracy of the information on our site, but we do not guarantee its accuracy, completeness, or timeliness.
2.2 We will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our site.
2.3 The user uses the information contained on our site at their own risk.
2.4 We cannot be held responsible for damages caused by viruses, hacking, or other harmful elements related to the use of our site.

External links 3.1 Our site may contain links to external sites that we do not control. We are not responsible for the content of such sites or for any losses or damages arising from their use.

Changes 4.1 We reserve the right to modify this disclaimer at any time. Continued use of our site following such changes constitutes acceptance of the modified disclaimer.

For the complete terms of sale, please refer to our Terms of Service and our Privacy Policy.

Applicable law 5.1 This disclaimer is governed by Dutch law. Consumers residing in the EU nonetheless retain the protection offered by the mandatory rules of their country of residence. For disputes, consumers may also use the European Commission's ODR platform: https://ec.europa.eu/consumers/odr.

Liability for product incidents

Product quality and safety
1.1 We carry out rigorous checks to ensure the safety and quality of our products.
1.2 If a product turns out to be defective or unsafe, please inform us immediately.

Reporting product incidents
2.1 In the event of product incidents causing injury or damage, please contact us immediately. We will investigate the situation and take appropriate action.

Limitation of liability
3.1 We are not liable for injury or damage caused by improper use of the products or normal wear and tear.

Contact details:

Opening hours:
- Monday to Friday: 09:00 to 18:00
- Saturday and Sunday: 10:00 to 17:00

We aim to respond to your emails within 24 hours (CET).